Getting Started
Creating Your First Event
From signing up to hitting publish: everything you need to get your first event live on Lapso.
Sign Up and Onboarding
To create events on Lapso, you need an organizer account. If you already have an attendee account, you can request organizer access from your dashboard settings.
When you first sign up or upgrade to an organizer account, a guided onboarding wizard walks you through the following steps:
- Profile information: Enter your first and last name, display name, and username. Your username becomes your public profile URL (lapso.app/your-username). Usernames must be 2 to 30 characters and can only contain letters, numbers, hyphens, and underscores.
- Contact verification: Verify your email address and phone number so attendees and Lapso can reach you.
- Social links: Optionally add your Instagram handle. This appears on your public organizer profile.
- Profile photo: Upload a profile picture that appears on your public profile and event pages.
- SMS consent: Confirm whether you consent to receive transactional SMS notifications about your account and events.
Tip
Complete all onboarding steps before creating your first event. A complete profile makes your public page look more credible to potential attendees.
Navigating the Dashboard
After onboarding, you land on the organizer dashboard. Here is a quick orientation:
- Events: Your list of all events (draft, active, and ended). This is where you manage everything about an event once it is created.
- Finance: Your earnings balance, payout requests, and transaction history.
- Reach: SMS campaigns to reach your attendees.
- Analytics: Sales charts, customer insights, and attendance data.
To create a new event, click the Create Event button at the top of the Events page.
Event Details
The event creation form asks for the core details that appear on your public event page:
Title
The name of your event. Keep it clear and descriptive. This is what attendees see first on the event page and in shared links.
Dates and Times
Set the start and end date and time. The timezone defaults to Eastern (America/New_York). If you change the start time, the end time automatically adjusts to stay 4 hours later. Always verify the timezone if your event is in another zone.
Address and Venue Name
The address field uses Google Places autocomplete. If you select an established venue (a bar, club, or restaurant), Lapso automatically fills in the venue name for you. You can edit both the address and venue name independently.
Visibility
Choose between public (anyone with the link can view the event) or private (only people you invite can access it).
Rewards Program
This toggle is on by default. When enabled, attendees earn reward points for purchasing tickets to this event. Turn it off if you do not want to offer rewards for this specific event.
Show Guest List
Controls whether attendees can see who else has bought tickets. Off by default.
Promoter Groups
If you use promoter groups, you can assign one or more groups to this event here. Promoters in those groups will be able to generate tracking links for it.
Event Description
The description is your main opportunity to tell attendees what your event is about, why they should come, and what to expect. Lapso includes a full rich text editor with:
- Bold and italic text for emphasis
- Clickable links to external pages or social accounts
- Highlighted sections to call out key information
- Text alignment options (left, center, right)
AI description generator
The AI generate button in the description editor drafts a description for you based on the event title, date, and venue. Fill those three fields in before using it, otherwise the result will be too generic. Edit the output freely before saving.
Banner Image
Your banner image is the first visual impression attendees get when they open your event page. It also appears in any social media link previews when the event URL is shared.
- Upload a high-quality image in JPG or PNG format
- Recommended dimensions: 1200 x 630 pixels (standard open graph ratio)
- Avoid text-heavy images. Small text is illegible on mobile screens
- Use a photo or graphic that conveys the mood or vibe of the event
Draft vs. Active
Every event is in one of three states:
Draft
The event is not visible to the public. Only you can see it in your dashboard. Use draft to set up your event details and tickets before you are ready to go live.
Active
The event is live and publicly accessible (or accessible to invited guests for private events). Ticket sales can be open or scheduled depending on your ticket settings.
Ended
The event date has passed. The event page may still be accessible but ticket sales are closed.
Recommendation
Complete your event details and set up at least one ticket tier before switching from draft to active. Once active, attendees can view your page immediately.
Publishing and Sharing
When your event is ready, switch its status from draft to active. Your event page is now live. To find and share your event URL:
- Open the event in your dashboard and look for the View Event or Share button.
- Copy the event link. It follows the format lapso.app/events/your-event-slug.
- Share the link on social media, in your bio, via SMS, or however you promote your events.
Your public organizer profile at lapso.app/your-username automatically lists all your active events, so regular attendees who follow your profile will see the new event there too.
Frequently Asked Questions
Ready to configure your tickets?
Next: Set Up Your Tickets